WS Academy

Privacy Policy

How we collect, use, store, and protect your personal information.

Effective: [Date pending legal review] · Last updated: May 26, 2026 · Version 1.0 draft

Mockup placeholderThis page is a structural placeholder. Final copy will be drafted from a template, reviewed by Williams Signal’s legal counsel, and approved before launch. The sections below show the intended scope.

Contents

  1. Who we are
  2. Information we collect
  3. How we use your information
  4. Sub-processors
  5. Cookies & analytics
  6. Your rights
  7. Data retention
  8. Security
  9. Changes to this policy
  10. Contact us

1. Who we are

WS Academy is the training division of Williams Signal, Inc. (“we,” “us,” “our”). When you use academy.ws.solutions, you’re interacting with our services. We’re committed to handling your personal information transparently and responsibly.

2. Information we collect

We collect the following categories of personal information:

  • Account information: first name, last name, email address, phone number.
  • Enrollment data: classes you’ve signed up for, payment history, dietary preferences.
  • Communication preferences: whether you’ve opted in to marketing email and/or SMS.
  • Technical data: IP address, browser type, device type, page-view analytics via Vercel Web Analytics (privacy-friendly, no cookies).
  • WS technician status: for Williams Signal technicians, we look up your email in our internal roster to grant free Stagehand access.

3. How we use your information

  • Process course enrollments and payments.
  • Send transactional emails (magic-link sign-in, receipts, course reminders).
  • Send marketing emails or SMS if you’ve opted in (you can opt out anytime).
  • Identify Williams Signal technicians for free-access entitlement.
  • Improve the website (anonymous, aggregated analytics only).

4. Sub-processors

We share data with the following service providers, each bound by their own data-protection terms:

  • Stripe — payment processing (card data goes directly to Stripe; we never see it).
  • Supabase — authentication + database hosting.
  • Brevo — transactional and marketing email delivery.
  • Twilio — SMS delivery (course reminders + Phase 2 authentication).
  • Wasabi — course-materials file storage.
  • Vercel — site hosting + privacy-friendly analytics.
  • FileMaker (Williams Signal internal) — read-only email lookup for technician verification.

5. Cookies & analytics

We use the bare minimum of cookies — only what’s strictly necessary for the site to function (e.g., your sign-in session). We don’t use third-party advertising cookies. Analytics is handled by Vercel Web Analytics, which is cookie-free and GDPR-compliant by design.

6. Your rights

You can request a copy of your data, request corrections, or request deletion by emailing support@academy.ws.solutions. We respond within 30 days.

7. Data retention

We retain account data for as long as your account is active. Deleted accounts enter a 30-day soft-delete window (for chargeback and legal-hold purposes), after which all personal data is hard-deleted except where retention is required by law (e.g., tax records).

8. Security

We use HTTPS-only connections, Supabase Row-Level Security on the database, and store all secrets in encrypted environment variables. We never store payment card data. Magic-link authentication means there are no passwords for us to leak.

9. Changes to this policy

We’ll update this page when our practices change, and email you if the changes are material.

10. Contact us

Questions: support@academy.ws.solutions

Privacy Policy · WS Academy